{"id":8715,"date":"2018-07-30T06:43:51","date_gmt":"2018-07-30T06:43:51","guid":{"rendered":"https:\/\/colaw.vn\/?page_id=8715\/"},"modified":"2025-10-04T04:41:15","modified_gmt":"2025-10-04T04:41:15","slug":"dieu-khoan-va-dieu-kien","status":"publish","type":"page","link":"https:\/\/www.colaw.legal\/vi\/dieu-khoan-va-dieu-kien\/","title":{"rendered":"\u0110i\u1ec1u Kho\u1ea3n v\u00e0 \u0110i\u1ec1u Ki\u1ec7n"},"content":{"rendered":"
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<\/i>\u0110I\u1ec0U KHO\u1ea2N V\u00c0 \u0110I\u1ec0U KI\u1ec6N<\/div>
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    \n
  1. Gi\u1ea3i th\u00edch<\/li>\n<\/ol>\n

    1.1. \u2018\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n\u2019 l\u00e0 c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n ti\u00eau chu\u1ea9n \u0111\u01b0\u1ee3c n\u00eau d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n

    1.2. Ti\u00eau \u0111\u1ec1 c\u1ee7a c\u00e1c \u0111i\u1ec1u kho\u1ea3n ch\u1ec9 \u0111\u1ec3 thu\u1eadn ti\u1ec7n cho vi\u1ec7c tham chi\u1ebfu v\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c gi\u1ea3i th\u00edch c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y.<\/p>\n

    1.3. C\u00e1c tham chi\u1ebfu \u0111\u1ebfn \u2018t\u00e0i li\u1ec7u\u2019, \u2018h\u1ed3 s\u01a1\u2019, \u2018s\u1ed5 s\u00e1ch\u2019 v\u00e0 \u2018d\u1eef li\u1ec7u\u2019 s\u1ebd bao g\u1ed3m c\u00e1c th\u00f4ng tin c\u00f3 trong c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh m\u00e1y t\u00ednh, \u0111\u0129a, h\u1ed3 s\u01a1 ho\u1eb7c b\u1ea5t k\u1ef3 d\u1ea1ng th\u1ee9c n\u00e0o kh\u00e1c c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c b\u1eb1ng m\u00e1y ho\u1eb7c h\u1ed3 s\u01a1 \u0111\u01b0\u1ee3c l\u01b0u gi\u1eef kh\u00f4ng ph\u1ea3i \u1edf d\u1ea1ng d\u1ec5 \u0111\u1ecdc nh\u01b0ng c\u00f3 th\u1ec3 sao ch\u00e9p th\u00e0nh d\u1ea1ng th\u1ee9c d\u1ec5 \u0111\u1ecdc.<\/p>\n

    1.4. T\u1eeb \u2018bao g\u1ed3m\u2019 \u0111\u01b0\u1ee3c hi\u1ec3u l\u00e0 \u201cbao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n\u201d.<\/p>\n

    1.5. C\u00e1c t\u1eeb ng\u1eef c\u00f3 t\u00ednh ch\u1ea5t k\u1ef9 thu\u1eadt \u0111\u01b0\u1ee3c hi\u1ec3u theo c\u00e1ch s\u1eed d\u1ee5ng chung trong ng\u00e0nh c\u00f4ng nghi\u1ec7p m\u00e1y t\u00ednh<\/p>\n

    1.6. Trong tr\u01b0\u1eddng h\u1ee3p x\u1ea3y ra m\u00e2u thu\u1eabn gi\u1eefa b\u1ea5t k\u1ef3 ph\u1ea7n n\u00e0o c\u1ee7a H\u1ee3p \u0111\u1ed3ng, c\u00e1c v\u0103n b\u1ea3n t\u1ea1o th\u00e0nh tho\u1ea3 thu\u1eadn gi\u1eefa c\u00e1c b\u00ean s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u00e1p d\u1ee5ng theo th\u1ee9 t\u1ef1 sau \u0111\u00e2y:<\/p>\n

    1.6.1. Tho\u1ea3 thu\u1eadn c\u1ea5p \u0111\u1ed9 d\u1ecbch v\u1ee5 (n\u1ebfu c\u00f3) \u0111\u01b0\u1ee3c k\u00fd k\u1ebft gi\u1eefa c\u00e1c b\u00ean.<\/p>\n

    1.6.2. C\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y.<\/p>\n

    1.7. \u2018Th\u00f4ng tin m\u1eadt\u2019 l\u00e0 th\u00f4ng tin (d\u01b0\u1edbi b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c n\u00e0o) \u0111\u01b0\u1ee3c b\u1ea3o m\u1eadt v\u1edbi kh\u00e1ch h\u00e0ng ho\u1eb7c ch\u00fang t\u00f4i v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ebft l\u1ed9 cho ch\u00fang t\u00f4i ho\u1eb7c ch\u00fang t\u00f4i ti\u1ebft l\u1ed9 cho kh\u00e1ch h\u00e0ng li\u00ean quan \u0111\u1ebfn c\u00e1c D\u1ecbch v\u1ee5.<\/p>\n

    1.8. \u2018Quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7\u2019 l\u00e0 b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o c\u00f3 trong ho\u1eb7c thu\u1ed9c b\u1eb1ng s\u00e1ng ch\u1ebf, b\u1ea3n quy\u1ec1n, quy\u1ec1n c\u01a1 s\u1edf d\u1eef li\u1ec7u, thi\u1ebft k\u1ebf \u0111\u00e3 \u0111\u0103ng k\u00fd, quy\u1ec1n thi\u1ebft k\u1ebf, m\u00f4 h\u00ecnh ti\u1ec7n \u00edch, nh\u00e3n hi\u1ec7u, th\u01b0\u01a1ng hi\u1ec7u, nh\u00e3n hi\u1ec7u d\u1ecbch v\u1ee5, t\u00ean th\u01b0\u01a1ng m\u1ea1i, t\u00ean doanh nghi\u1ec7p, quy\u1ec1n thi\u1ebft k\u1ebf b\u1ed1 tr\u00ed vi m\u1ea1ch, b\u00ed quy\u1ebft ho\u1eb7c Th\u00f4ng tin m\u1eadt, B\u1ed9 nh\u1edb d\u1ecbch thu\u1eadt v\u00e0 b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o kh\u00e1c li\u00ean quan \u0111\u1ebfn quy\u1ec1n s\u1edf h\u1eefu c\u00f4ng nghi\u1ec7p ho\u1eb7c quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 kh\u00e1c, d\u00f9 c\u00f3 \u0111\u01b0\u1ee3c \u0111\u0103ng k\u00fd hay kh\u00f4ng v\u00e0 bao g\u1ed3m t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o nh\u01b0 v\u1eady.<\/p>\n

    1.9. \u2018\u0110\u01a1n \u0111\u1eb7t h\u00e0ng\u2019 l\u00e0 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng D\u1ecbch V\u1ee5 do kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/p>\n

    1.10. \u2018B\u1ea3n g\u1ed1c\u2019 l\u00e0 c\u00e1c v\u0103n b\u1ea3n, t\u1ec7p, t\u00e0i li\u1ec7u v\u00e0 t\u00e1c ph\u1ea9m do kh\u00e1ch h\u00e0ng cung c\u1ea5p \u0111\u1ec3 th\u1ef1c hi\u1ec7n D\u1ecbch v\u1ee5.<\/p>\n

    1.11. \u2018B\u1ea3n d\u1ecbch\u2019 l\u00e0 v\u0103n b\u1ea3n, t\u1ec7p, t\u00e0i li\u1ec7u v\u00e0 t\u00e1c ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c d\u1ecbch t\u1eeb \u200b\u200bB\u1ea3n g\u1ed1c theo h\u01b0\u1edbng d\u1eabn c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u01b0\u1ee3c ch\u00fang t\u00f4i cung c\u1ea5p cho kh\u00e1ch h\u00e0ng.<\/p>\n

    1.12. \u2018D\u1ecbch v\u1ee5\u2019 l\u00e0 d\u1ecbch v\u1ee5 do ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n cho kh\u00e1ch h\u00e0ng.<\/p>\n

    1.13. \u2018Ch\u00fang t\u00f4i\u2019 l\u00e0 Colaw<\/p>\n

    1.14. \u2018Kh\u00e1ch h\u00e0ng\u2019 l\u00e0 c\u00f4ng ty, t\u1ed5 ch\u1ee9c ho\u1eb7c c\u00e1 nh\u00e2n m\u00e0 ch\u00fang t\u00f4i \u0111ang cung c\u1ea5p D\u1ecbch v\u1ee5 v\u00e0\/ho\u1eb7c S\u1ea3n ph\u1ea9m C\u00f4ng vi\u1ec7c.<\/p>\n

    1.15. \u2018S\u1ea3n ph\u1ea9m C\u00f4ng vi\u1ec7c\u2019 l\u00e0 t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m v\u00e0\/ho\u1eb7c D\u1ecbch v\u1ee5 do ch\u00fang t\u00f4i cung c\u1ea5p.<\/p>\n

    1.16. \u2018H\u1ee3p \u0111\u1ed3ng\u2019 l\u00e0 h\u1ee3p \u0111\u1ed3ng gi\u1eefa kh\u00e1ch h\u00e0ng v\u00e0 ch\u00fang t\u00f4i, bao g\u1ed3m \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y.<\/p>\n

      \n
    1. \u0110i\u1ec1u kho\u1ea3n chung<\/li>\n<\/ol>\n

      2.1. B\u00e1o gi\u00e1 kh\u00f4ng c\u00f3 t\u00ednh ch\u1ea5t r\u00e0ng bu\u1ed9c ch\u00fang t\u00f4i v\u00e0 H\u1ee3p \u0111\u1ed3ng s\u1ebd ch\u1ec9 b\u1eaft \u0111\u1ea7u c\u00f3 hi\u1ec7u l\u1ef1c khi ch\u00fang t\u00f4i x\u00e1c nh\u1eadn b\u1eb1ng v\u0103n b\u1ea3n \u0110\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

      2.2. H\u1ee3p \u0111\u1ed3ng s\u1ebd ph\u1ea3i tu\u00e2n th\u1ee7 c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y. T\u1ea5t c\u1ea3 c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00eau trong \u0110\u01a1n \u0111\u1eb7t h\u00e0ng, ho\u1eb7c do kh\u00e1ch h\u00e0ng quy \u0111\u1ecbnh, s\u1ebd kh\u00f4ng c\u00f3 hi\u1ec7u l\u1ef1c. Thay \u0111\u1ed5i H\u1ee3p \u0111\u1ed3ng ph\u1ea3i \u0111\u01b0\u1ee3c m\u1ed9t trong c\u00e1c gi\u00e1m \u0111\u1ed1c c\u1ee7a ch\u00fang t\u00f4i x\u00e1c nh\u1eadn b\u1eb1ng v\u0103n b\u1ea3n.<\/p>\n

      2.3. B\u00e1o gi\u00e1 b\u1eb1ng v\u0103n b\u1ea3n c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean c\u01a1 s\u1edf c\u00e1c \u0111i\u1ec1u kho\u1ea3n tr\u00edch d\u1eabn s\u1ebd c\u00f3 hi\u1ec7u l\u1ef1c trong 15 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y b\u00e1o gi\u00e1.<\/p>\n

      2.4. B\u00e1o gi\u00e1 \u0111\u01b0\u1ee3c cung c\u1ea5p theo m\u00f4 t\u1ea3 t\u00e0i li\u1ec7u ngu\u1ed3n, m\u1ee5c \u0111\u00edch v\u00e0 c\u00e1c h\u01b0\u1edbng d\u1eabn kh\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00e1o gi\u00e1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i b\u1ea5t k\u1ef3 l\u00fac n\u00e0o n\u1ebfu, theo ch\u00fang t\u00f4i, vi\u1ec7c m\u00f4 t\u1ea3 c\u00e1c t\u00e0i li\u1ec7u ngu\u1ed3n kh\u00f4ng ph\u00f9 h\u1ee3p ho\u1eb7c kh\u00f4ng ch\u00ednh x\u00e1c.<\/p>\n

      2.5. Th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong t\u00e0i li\u1ec7u qu\u1ea3ng c\u00e1o, catalo c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c c\u00e1c t\u00e0i li\u1ec7u \u0111\u00e3 xu\u1ea5t b\u1ea3n kh\u00e1c ch\u1ec9 l\u00e0 m\u00f4 t\u1ea3 chung v\u00e0 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a H\u1ee3p \u0111\u1ed3ng.<\/p>\n

      2.6. C\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y \u00e1p d\u1ee5ng cho t\u1ea5t c\u1ea3 c\u00e1c D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng tr\u1eeb khi c\u00f3 th\u1ecfa thu\u1eadn kh\u00e1c b\u1eb1ng v\u0103n b\u1ea3n gi\u1eefa c\u00e1c b\u00ean.<\/p>\n

        \n
      1. \u0110\u01a1n gi\u00e1 v\u00e0 thanh to\u00e1n<\/li>\n<\/ol>\n

        3.1. Tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c, \u0111\u01a1n gi\u00e1 \u0111\u01b0\u1ee3c t\u00ednh b\u1eb1ng Vi\u1ec7t nam \u0111\u1ed3ng ho\u1eb7c \u0111\u00f4 la M\u1ef9 v\u00e0 kh\u00f4ng bao g\u1ed3m thu\u1ebf gi\u00e1 tr\u1ecb gia t\u0103ng v\u00e0 b\u1ea5t k\u1ef3 lo\u1ea1i thu\u1ebf n\u00e0o kh\u00e1c.<\/p>\n

        3.2. \u0110\u01a1n gi\u00e1 bao g\u1ed3m c\u1ea3 vi\u1ec7c giao t\u00e0i li\u1ec7u \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 n\u00eau trong b\u00e1o gi\u00e1 ho\u1eb7c x\u00e1c nh\u1eadn \u0110\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

        3.3. B\u00e1o gi\u00e1 b\u1eb1ng \u0111\u1ed3ng ti\u1ec1n kh\u00e1c ngo\u00e0i Vi\u1ec7t nam \u0111\u1ed3ng ho\u1eb7c \u0111\u00f4 la M\u1ef9 s\u1ebd \u0111\u01b0\u1ee3c t\u00ednh d\u1ef1a tr\u00ean t\u1ef7 gi\u00e1 h\u1ed1i \u0111o\u00e1i t\u1ea1i th\u1eddi \u0111i\u1ec3m b\u00e1o gi\u00e1 v\u00e0, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c, \u0111\u01a1n gi\u00e1 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh t\u0103ng ho\u1eb7c gi\u1ea3m n\u1ebfu t\u1ef7 gi\u00e1 h\u1ed1i \u0111o\u00e1i thay \u0111\u1ed5i v\u00e0o ng\u00e0y l\u1eadp ho\u00e1 \u0111\u01a1n.<\/p>\n

        3.4. B\u00e1o gi\u00e1 b\u1eb1ng th\u01b0 \u0111i\u1ec7n t\u1eed v\u00e0 x\u00e1c nh\u1eadn \u0111\u1ed3ng \u00fd \u0111\u01b0\u1ee3c xem l\u00e0 H\u1ee3p \u0111\u1ed3ng ho\u1eb7c \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111\u1ed3ng \u00fd v\u00e0 \u0111\u00e3 k\u00fd<\/p>\n

        3.5. Ph\u1ea3i thanh to\u00e1n trong v\u00f2ng 15 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y l\u1eadp ho\u00e1 \u0111\u01a1n. T\u1ea5t c\u1ea3 c\u00e1c kho\u1ea3n thanh to\u00e1n s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c kh\u1ea5u tr\u1eeb ph\u00ed ng\u00e2n h\u00e0ng.<\/p>\n

        3.6. C\u00e1c kho\u1ea3n chi\u1ebft kh\u1ea5u ch\u1ec9 (n\u1ebfu c\u00f3) \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng n\u1ebfu kh\u00e1ch h\u00e0ng thanh to\u00e1n h\u00f3a \u0111\u01a1n trong v\u00f2ng 15 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn.<\/p>\n

        3.7. Trong tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c ti\u1ec1n thanh to\u00e1n, s\u1ebd \u00e1p d\u1ee5ng ph\u00ed h\u00e0nh ch\u00ednh l\u00e0 1.000.000 \u0111\u1ed3ng ho\u1eb7c\u00a0 \u0111\u00f4 la m\u1ef9 t\u01b0\u01a1ng \u0111\u01b0\u01a1ng ho\u1eb7c 5% t\u1ed5ng gi\u00e1 tr\u1ecb tr\u00ean h\u00f3a \u0111\u01a1n t\u00f9y theo gi\u00e1 tr\u1ecb n\u00e0o cao h\u01a1n. \u0110\u1ed1i v\u1edbi ngo\u1ea1i t\u1ec7, s\u1ebd \u00e1p d\u1ee5ng t\u1ef7 gi\u00e1 h\u1ed1i \u0111o\u00e1i c\u1ee7a ng\u00e2n h\u00e0ng v\u00e0o ng\u00e0y th\u00edch h\u1ee3p.<\/p>\n

        3.8. Vi\u1ec7c kh\u00f4ng thanh to\u00e1n h\u00f3a \u0111\u01a1n theo c\u00e1c \u0111i\u1ec1u kho\u1ea3n n\u00eau tr\u00ean, ho\u1eb7c c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong H\u1ee3p \u0111\u1ed3ng, ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n t\u1ea1m ng\u1eebng c\u00f4ng vi\u1ec7c c\u1ee7a \u0111\u01a1n h\u00e0ng \u0111\u00f3, v\u00e0 b\u1ea5t k\u1ef3 \u0111\u01a1n h\u00e0ng n\u00e0o kh\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn b\u1ea5t k\u1ef3 quy\u1ec1n l\u1ee3i n\u00e0o kh\u00e1c c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

        3.9. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n t\u00ednh l\u00e3i \u0111\u1ed1i v\u1edbi c\u00e1c kho\u1ea3n n\u1ee3 qu\u00e1 h\u1ea1n, l\u00e3i su\u1ea5t n\u00e0y \u0111\u01b0\u1ee3c t\u00ednh h\u00e0ng ng\u00e0y tr\u00ean s\u1ed1 ti\u1ec1n ch\u01b0a thanh to\u00e1n v\u1edbi m\u1ee9c l\u00e3i su\u1ea5t 10 ph\u1ea7n tr\u0103m cao h\u01a1n so v\u1edbi m\u1ee9c l\u00e3i su\u1ea5t c\u01a1 b\u1ea3n c\u1ee7a th\u1ebb t\u00edn d\u1ee5ng \u0111\u01b0\u1ee3c c\u00f4ng b\u1ed1 c\u1ee7a Ng\u00e2n h\u00e0ng<\/p>\n

          \n
        1. G\u1eedi t\u00e0i li\u1ec7u<\/li>\n<\/ol>\n

          4.1. Ng\u00e0y g\u1eedi t\u00e0i li\u1ec7u ho\u1eb7c ng\u00e0y th\u1ef1c hi\u1ec7n D\u1ecbch v\u1ee5 ch\u1ec9 mang t\u00ednh g\u1ea7n \u0111\u00fang v\u00e0, tr\u1eeb khi c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a ch\u00fang t\u00f4i, th\u1eddi gian kh\u00f4ng ph\u1ea3i l\u00e0 \u0111i\u1ec1u c\u1ed1t y\u1ebfu \u0111\u1ec3 g\u1eedi t\u00e0i li\u1ec7u ho\u1eb7c th\u1ef1c hi\u1ec7n, v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c t\u1eeb ch\u1ed1i vi\u1ec7c g\u1eedi t\u00e0i li\u1ec7u ho\u1eb7c th\u1ef1c hi\u1ec7n ho\u1eb7c t\u1eeb b\u1ecf H\u1ee3p \u0111\u1ed3ng n\u1ebfu x\u1ea3y ra ch\u1eadm tr\u1ec5.<\/p>\n

          4.2. Trong b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o, ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 h\u1eadu qu\u1ea3 c\u1ee7a ch\u1eadm giao t\u00e0i li\u1ec7u ho\u1eb7c th\u1ef1c hi\u1ec7n ho\u1eb7c kh\u00f4ng giao t\u00e0i li\u1ec7u ho\u1eb7c th\u1ef1c hi\u1ec7n n\u1ebfu th\u1eddi gian ch\u1eadm tr\u1ec5 kh\u00f4ng nhi\u1ec1u ho\u1eb7c n\u1ebfu vi\u1ec7c ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ef1c hi\u1ec7n n\u00e0y l\u00e0 do c\u01a1 quan nh\u00e0 n\u01b0\u1edbc, c\u01a1 quan l\u00e3nh s\u1ef1, c\u00e1c nh\u00e0 cung c\u1ea5p, thi\u1ebfu lao \u0111\u1ed9ng, thi\u00ean tai, h\u1ecfa ho\u1ea1n, \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft kh\u1eafc nghi\u1ec7t ho\u1eb7c b\u1ea5t th\u01b0\u1eddng, \u0111\u00ecnh c\u00f4ng, h\u00e0nh \u0111\u1ed9ng th\u00f9 \u0111\u1ecbch, l\u1ec7nh ho\u1eb7c can thi\u1ec7p c\u1ee7a ch\u00ednh ph\u1ee7 (d\u00f9 c\u00f3 hi\u1ec7u l\u1ef1c ph\u00e1p l\u00fd hay kh\u00f4ng) hay b\u1ea5t k\u1ef3 nguy\u00ean nh\u00e2n n\u00e0o kh\u00e1c ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a ch\u00fang t\u00f4i ho\u1eb7c c\u00f3 t\u00ednh ch\u1ea5t b\u1ea5t ng\u1edd ho\u1eb7c b\u1ea5t th\u01b0\u1eddng.<\/p>\n

          4.3. Vi\u1ec7c g\u1eedi ho\u1eb7c giao cho h\u00e3ng v\u1eadn chuy\u1ec3n (bao g\u1ed3m b\u01b0u \u0111i\u1ec7n, fax, e-mail) \u0111\u1ec3 g\u1eedi cho kh\u00e1ch h\u00e0ng, v\u00ec c\u00e1c m\u1ee5c \u0111\u00edch c\u1ee7a H\u1ee3p \u0111\u1ed3ng, c\u00f3 ngh\u0129a l\u00e0 \u0111\u00e3 g\u1eedi cho kh\u00e1ch h\u00e0ng. R\u1ee7i ro trong t\u00e0i li\u1ec7u s\u1ebd chuy\u1ec3n cho kh\u00e1ch h\u00e0ng khi g\u1eedi \u0111i.<\/p>\n

          4.4. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 g\u1eedi t\u1eebng ph\u1ea7n kh\u1ed1i l\u01b0\u1ee3ng khi ch\u00fang t\u00f4i th\u1ea5y h\u1ee3p l\u00fd; c\u00e1c l\u1ea7n g\u1eedi n\u00e0y s\u1ebd l\u00e0 c\u00e1c ngh\u0129a v\u1ee5 ri\u00eang bi\u1ec7t v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ee7y b\u1ecf b\u1ea5t c\u1ee9 l\u1ea7n g\u1eedi n\u00e0o sau \u0111\u00f3 ho\u1eb7c t\u1eeb ch\u1ed1i to\u00e0n b\u1ed9 h\u1ee3p \u0111\u1ed3ng n\u00e0y n\u1ebfu vi ph\u1ea1m m\u1ed9t ho\u1eb7c nhi\u1ec1u l\u1ea7n g\u1eedi n\u00e0y.<\/p>\n

            \n
          1. Tr\u00e1ch nhi\u1ec7m c\u1ee7a ch\u00fang t\u00f4i<\/li>\n<\/ol>\n

            5.1. D\u1ecbch v\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh c\u00f3 k\u1ef9 n\u0103ng v\u00e0 c\u1ea9n th\u1eadn ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c ti\u00eau chu\u1ea9n c\u1ee7a ng\u00e0nh.<\/p>\n

            5.2. Ch\u00fang t\u00f4i s\u1ebd s\u1eed d\u1ee5ng t\u1ea5t c\u1ea3 c\u00e1c k\u1ef9 n\u0103ng h\u1ee3p l\u00fd v\u00e0 th\u1eadn tr\u1ecdng trong vi\u1ec7c l\u1ef1a ch\u1ecdn c\u00e1c chuy\u00ean vi\u00ean x\u1eed l\u00fd, lu\u1eadt s\u01b0, bi\u00ean d\u1ecbch, v\u00e0 nh\u00e2n vi\u00ean kh\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n D\u1ecbch v\u1ee5.<\/p>\n

            5.3. Kh\u00f4ng \u0111\u01b0\u1ee3c c\u00f3 \u0111i\u1ec1u kho\u1ea3n, \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c b\u1ea3o \u0111\u1ea3m, cho d\u00f9 r\u00f5 r\u00e0ng hay ng\u1ee5 \u00fd, v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng ho\u1eb7c t\u00ednh ph\u00f9 h\u1ee3p v\u00ec m\u1ee5c \u0111\u00edch D\u1ecbch v\u1ee5 ho\u1eb7c B\u1ea3n d\u1ecbch tr\u1eeb khi \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 r\u00e0ng trong H\u1ee3p \u0111\u1ed3ng.<\/p>\n

            5.4. Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c b\u1ea3o \u0111\u1ea3m v\u00f4 h\u1ea1i ho\u1eb7c v\u00f4 \u00fd sai tr\u01b0\u1edbc khi k\u00fd H\u1ee3p \u0111\u1ed3ng, d\u00f9 b\u1eb1ng mi\u1ec7ng hay b\u1eb1ng v\u0103n b\u1ea3n, v\u00e0 kh\u00e1ch h\u00e0ng kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ee7y b\u1ecf h\u1ee3p \u0111\u1ed3ng v\u00ec l\u00fd do b\u1ea3o \u0111\u1ea3m sai \u0111\u00f3.<\/p>\n

            5.5. Ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o r\u1eb1ng B\u1ea3n d\u1ecbch s\u1ebd \u0111\u00e1p \u1ee9ng c\u00e1c y\u00eau c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0, tr\u1eeb khi c\u00f3 tho\u1ea3 thu\u1eadn kh\u00e1c, ch\u00fang t\u00f4i kh\u00f4ng b\u1ea3o \u0111\u1ea3m r\u1eb1ng n\u1ed9i dung B\u1ea3n d\u1ecbch \u0111\u01b0\u1ee3c g\u1eedi cho kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng b\u1ecb gi\u00e1n \u0111o\u1ea1n ho\u1eb7c kh\u00f4ng c\u00f3 l\u1ed7i. H\u01a1n n\u1eefa, ch\u00fang t\u00f4i kh\u00f4ng \u0111\u1ea3m b\u1ea3o t\u00ednh ch\u00ednh x\u00e1c, \u0111\u1ed9 tin c\u1eady ho\u1eb7c v\u1ea5n \u0111\u1ec1 kh\u00e1c li\u00ean quan \u0111\u1ebfn vi\u1ec7c s\u1eed d\u1ee5ng B\u1ea3n d\u1ecbch.<\/p>\n

            5.6. Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn r\u1eb1ng B\u1ea3n g\u1ed1c v\u00e0 B\u1ea3n d\u1ecbch kh\u00e1ch h\u00e0ng \u0111\u00e3 g\u1eedi v\u00e0 \u0111\u00e3 nh\u1eadn qua Internet kh\u00f4ng b\u1ea3o \u0111\u1ea3m r\u1eb1ng s\u1ebd kh\u00f4ng c\u00f3 nguy c\u01a1 b\u1ecb r\u00f2 r\u1ec9, ngay c\u1ea3 khi \u0111\u01b0\u1ee3c g\u1eedi d\u01b0\u1edbi d\u1ea1ng m\u00e3 ho\u00e1, v\u00e0 ch\u00fang t\u00f4i kh\u00f4ng ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi vi\u1ec7c m\u1ea5t m\u00e1t, sai l\u1ea1c ho\u1eb7c r\u00f2 r\u1ec9 B\u1ea3n g\u1ed1c ho\u1eb7c B\u1ea3n d\u1ecbch.<\/p>\n

              \n
            1. K\u1ebft qu\u1ea3 d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c gi\u1edbi h\u1ea1n nh\u01b0 sau:<\/li>\n<\/ol>\n

              6.1. Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c t\u1ed5n th\u1ea5t l\u1ee3i nhu\u1eadn, kinh doanh, h\u1ee3p \u0111\u1ed3ng, doanh thu, thi\u1ec7t h\u1ea1i danh ti\u1ebfng hay uy t\u00edn c\u1ee7a kh\u00e1ch h\u00e0ng, \u200b\u200bc\u00e1c kho\u1ea3n ti\u1ebft ki\u1ec7m d\u1ef1 ki\u1ebfn, v\u00e0 b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i gi\u00e1n ti\u1ebfp ho\u1eb7c do h\u1eadu qu\u1ea3 n\u00e0o.<\/p>\n

              6.2. Kh\u00e1ch h\u00e0ng ph\u1ea3i th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i trong v\u00f2ng 03 (ba) ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y giao k\u1ebft qu\u1ea3 d\u1ecbch v\u1ee5 v\u1ec1 m\u1ecdi khi\u1ebfu n\u1ea1i ho\u1eb7c n\u1ed9i dung kh\u00f4ng ch\u00ednh x\u00e1c li\u00ean quan \u0111\u1ebfn vi\u1ec7c cung c\u1ea5p D\u1ecbch v\u1ee5, k\u00e8m theo th\u00f4ng tin chi ti\u1ebft. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 n\u1ed9i dung kh\u00f4ng ch\u00ednh x\u00e1c, ch\u00fang t\u00f4i s\u1ebd c\u00f3 tr\u00e1ch nhi\u1ec7m s\u1eeda ch\u1eefa m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd v\u00e0 th\u1ecfa \u0111\u00e1ng. Tuy nhi\u00ean, vi\u1ec7c s\u1eeda ch\u1eefa n\u00e0y kh\u00f4ng ph\u1ea3i l\u00e0 c\u0103n c\u1ee9 \u0111\u1ec3 tr\u00ec ho\u00e3n ngh\u0129a v\u1ee5 thanh to\u00e1n. Ch\u00fang t\u00f4i s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 khi\u1ebfu n\u1ea1i n\u00e0o n\u1ebfu Kh\u00e1ch h\u00e0ng kh\u00f4ng th\u00f4ng b\u00e1o trong th\u1eddi h\u1ea1n h\u1ee3p l\u00fd k\u1ec3 t\u1eeb ng\u00e0y giao k\u1ebft qu\u1ea3.<\/p>\n

              6.3. To\u00e0n b\u1ed9 tr\u00e1ch nhi\u1ec7m c\u1ee7a ch\u00fang t\u00f4i v\u1edbi kh\u00e1ch h\u00e0ng theo H\u1ee3p \u0111\u1ed3ng, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n D\u1ecbch v\u1ee5 , s\u1ebd kh\u00f4ng v\u01b0\u1ee3t qu\u00e1 m\u1ee9c gi\u00e1 m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ea3i thanh to\u00e1n cho ch\u00fang t\u00f4i theo H\u1ee3p \u0111\u1ed3ng c\u00f3 li\u00ean quan \u0111\u1ebfn khi\u1ebfu n\u1ea1i.<\/p>\n

                \n
              1. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<\/ol>\n

                7.1. Kh\u00e1ch h\u00e0ng b\u1ea3o \u0111\u1ea3m r\u1eb1ng c\u00e1c t\u00e0i li\u1ec7u do kh\u00e1ch h\u00e0ng cung c\u1ea5p s\u1ebd kh\u00f4ng ch\u1ee9a b\u1ea5t c\u1ee9 n\u1ed9i dung n\u00e0o c\u00f3 t\u00ednh ch\u1ea5t khi\u00eau d\u00e2m, b\u00e1ng b\u1ed5 ho\u1eb7c ph\u1ec9 b\u00e1ng v\u00e0 kh\u00f4ng (tr\u1ef1c ti\u1ebfp ho\u1eb7c gi\u00e1n ti\u1ebfp) vi ph\u1ea1m quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o.<\/p>\n

                7.2. Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd, theo y\u00eau c\u1ea7u, b\u1ed3i th\u01b0\u1eddng cho ch\u00fang t\u00f4i (v\u00ec m\u1ee5c \u0111\u00edch c\u1ee7a \u0111i\u1ec1u kho\u1ea3n n\u00e0y bao g\u1ed3m nh\u00e2n vi\u00ean, \u0111\u1ea1i l\u00fd v\u00e0 nh\u00e0 th\u1ea7u ph\u1ee5 c\u1ee7a ch\u00fang t\u00f4i) v\u00e0 gi\u1eef cho ch\u00fang t\u00f4i v\u00f4 h\u1ea1i v\u1edbi m\u1ecdi t\u1ed5n th\u1ea5t, thi\u1ec7t h\u1ea1i, th\u01b0\u01a1ng t\u1eadt, chi ph\u00ed m\u00e0 ch\u00fang t\u00f4i ph\u1ea3i g\u00e1nh ch\u1ecbu do ho\u1eb7c li\u00ean quan \u0111\u1ebfn vi\u1ec7c:<\/p>\n

                7.2.1. Ch\u00fang t\u00f4i s\u1eed d\u1ee5ng ho\u1eb7c s\u1edf h\u1eefu B\u1ea3n g\u1ed1c ho\u1eb7c t\u00e0i li\u1ec7u do kh\u00e1ch h\u00e0ng cung c\u1ea5p li\u00ean quan \u0111\u1ebfn vi\u1ec7c cung c\u1ea5p D\u1ecbch v\u1ee5, bao g\u1ed3m vi ph\u1ea1m Quy\u1ec1n s\u1edf h\u1eefu tr\u00ed tu\u1ec7 c\u1ee7a b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o trong B\u1ea3n g\u1ed1c ho\u1eb7c t\u00e0i li\u1ec7u g\u1ed1c \u0111\u00f3.<\/p>\n

                7.2.2. Ch\u00fang t\u00f4i x\u1eed l\u00fd d\u1eef li\u1ec7u (tr\u01b0\u1eddng h\u1ee3p vi\u1ec7c \u2018x\u1eed l\u00fd\u2019 v\u00e0 \u2018d\u1eef li\u1ec7u\u2019 c\u00f3 ngh\u0129a \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh trong \u0110\u1ea1o lu\u1eadt B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u) khi cung c\u1ea5p D\u1ecbch v\u1ee5 nh\u01b0 quy \u0111\u1ecbnh d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n

                7.2.3. Vi ph\u1ea1m b\u1ea3o \u0111\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng trong \u0111i\u1ec1u 7 n\u00e0y.<\/p>\n

                7.2.4. Kh\u00e1ch h\u00e0ng vi ph\u1ea1m c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y.<\/p>\n

                7.3. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u ch\u00fang t\u00f4i cung c\u1ea5p D\u1ecbch v\u1ee5 t\u1ea1i c\u01a1 s\u1edf c\u1ee7a kh\u00e1ch h\u00e0ng, ho\u1eb7c b\u1ea5t k\u1ef3 c\u01a1 s\u1edf n\u00e0o kh\u00e1c do kh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u1ecbnh, kh\u00e1ch h\u00e0ng ph\u1ea3i:<\/p>\n

                7.3.1. C\u1eed nh\u00e2n vi\u00ean c\u00f3 k\u1ef9 n\u0103ng v\u00e0 kinh nghi\u1ec7m ph\u00f9 h\u1ee3p \u0111\u1ec3 ph\u1ee5 tr\u00e1ch c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n

                7.3.2. Cho ph\u00e9p ra v\u00e0o c\u01a1 s\u1edf, truy c\u1eadp h\u1ec7 th\u1ed1ng th\u00f4ng d\u1ecbch v\u00e0 c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n kh\u00e1c m\u00e0 ch\u00fang t\u00f4i y\u00eau c\u1ea7u h\u1ee3p l\u00fd.<\/p>\n

                7.3.3. Cung c\u1ea5p th\u00f4ng tin theo y\u00eau c\u1ea7u c\u1ee7a ch\u00fang t\u00f4i \u0111\u1ec3 th\u1ef1c hi\u1ec7n D\u1ecbch v\u1ee5 v\u00e0 \u0111\u1ea3m b\u1ea3o t\u1ea5t c\u1ea3 c\u00e1c th\u00f4ng tin \u0111\u00f3 ph\u1ea3i ch\u00ednh x\u00e1c.<\/p>\n

                7.3.4. \u0110\u1ea3m b\u1ea3o r\u1eb1ng t\u1ea1i c\u01a1 s\u1edf c\u1ee7a kh\u00e1ch h\u00e0ng c\u00f3 t\u1ea5t c\u1ea3 c\u00e1c bi\u1ec7n ph\u00e1p ph\u00f2ng ng\u1eeba an to\u00e0n v\u00e0 an to\u00e0n c\u1ea7n thi\u1ebft.<\/p>\n

                7.3.5. Ch\u00fang t\u00f4i s\u1ebd t\u00ednh ph\u00ed ph\u00e1t sinh cho kh\u00e1ch h\u00e0ng do c\u00e1c \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c v\u1eadt li\u1ec7u nguy hi\u1ec3m ch\u00fang t\u00f4i g\u1eb7p ph\u1ea3i t\u1ea1i c\u01a1 s\u1edf c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

                7.3.6. Ch\u00fang t\u00f4i kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 ti\u1ebfp t\u1ee5c th\u1ef1c hi\u1ec7n D\u1ecbch v\u1ee5 m\u00e0 ch\u00fang t\u00f4i th\u1ea5y s\u1ebd vi ph\u1ea1m b\u1ea3o \u0111\u1ea3m c\u1ee7a kh\u00e1ch h\u00e0ng trong kho\u1ea3n 6 n\u00e0y, t\u1ea1o th\u00e0nh h\u00e0nh vi b\u1ea5t h\u1ee3p ph\u00e1p ho\u1eb7c nguy hi\u1ec3m \u0111\u1ebfn s\u1ef1 an to\u00e0n.<\/p>\n

                  \n
                1. S\u1edf h\u1eefu tr\u00ed tu\u1ec7<\/li>\n<\/ol>\n

                  T\u1ea5t c\u1ea3 c\u00e1c Quy\u1ec1n S\u1edf h\u1eefu Tr\u00ed tu\u1ec7 (bao g\u1ed3m, nh\u01b0ng kh\u00f4ng gi\u1edbi h\u1ea1n b\u1ea3n quy\u1ec1n) c\u1ee7a g\u1ed1c v\u00e0 B\u1ea3n d\u1ecbch s\u1ebd thu\u1ed9c v\u1ec1 kh\u00e1ch h\u00e0ng (ho\u1eb7c ng\u01b0\u1eddi c\u1ea5p ph\u00e9p c\u1ee7a kh\u00e1ch h\u00e0ng) nh\u01b0ng, \u0111\u1ec3 tr\u00e1nh nh\u1ea7m l\u1eabn, kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd c\u1ea5p ph\u00e9p cho ch\u00fang t\u00f4i (v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c c\u1ee7a ch\u00fang t\u00f4i) \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef v\u00e0 s\u1eed d\u1ee5ng B\u1ea3n g\u1ed1c v\u00e0 B\u1ea3n d\u1ecbch trong su\u1ed1t th\u1eddi h\u1ea1n H\u1ee3p \u0111\u1ed3ng v\u00e0 \u0111\u1ec3 cung c\u1ea5p D\u1ecbch v\u1ee5 cho kh\u00e1ch h\u00e0ng.<\/p>\n

                    \n
                  1. B\u1ea3o m\u1eadt<\/li>\n<\/ol>\n

                    9.1. Theo \u0111i\u1ec1u kho\u1ea3n 9.3, v\u00e0 (v\u1ec1 ph\u00eda ch\u00fang t\u00f4i) mi\u1ec5n l\u00e0 khi c\u1ea7n thi\u1ebft \u0111\u1ec3 ch\u00fang t\u00f4i cung c\u1ea5p D\u1ecbch v\u1ee5, kh\u00f4ng b\u00ean n\u00e0o \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng th\u00f4ng tin m\u1eadt c\u1ee7a b\u00ean c\u00f2n l\u1ea1i.<\/p>\n

                    9.2. Theo \u0111i\u1ec1u kho\u1ea3n 9.3, kh\u00f4ng b\u00ean n\u00e0o \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9 cho b\u1ea5t k\u1ef3 ng\u01b0\u1eddi n\u00e0o kh\u00e1c v\u1ec1 th\u00f4ng tin m\u1eadt c\u1ee7a b\u00ean c\u00f2n l\u1ea1i.<\/p>\n

                    9.3. M\u1ed9t trong hai b\u00ean c\u00f3 th\u1ec3 ti\u1ebft l\u1ed9 Th\u00f4ng tin m\u1eadt c\u1ee7a b\u00ean c\u00f2n l\u1ea1i:<\/p>\n

                    9.3.1 Khi \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt ho\u1eb7c c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n cho ph\u00e9p, v\u1edbi \u0111i\u1ec1u ki\u1ec7n b\u00ean \u0111\u00f3 ph\u1ea3i ti\u1ebft l\u1ed9 Th\u00f4ng tin b\u00ed m\u1eadt, khi c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c v\u00e0 h\u1ee3p ph\u00e1p:<\/p>\n

                    9.3.1.1. Th\u00f4ng b\u00e1o ngay cho ch\u1ee7 s\u1edf h\u1eefu v\u1ec1 b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o; v\u00e0<\/p>\n

                    9.3.1.2. Ph\u1ed1i h\u1ee3p v\u1edbi ch\u1ee7 s\u1edf h\u1eefu v\u1ec1 c\u00e1ch th\u1ee9c, ph\u1ea1m vi ho\u1eb7c th\u1eddi gian ti\u1ebft l\u1ed9 ho\u1eb7c b\u1ea5t k\u1ef3 h\u00e0nh \u0111\u1ed9ng n\u00e0o m\u00e0 ch\u1ee7 s\u1edf h\u1eefu c\u00f3 th\u1ec3 l\u00e0m cho y\u00eau c\u1ea7u \u0111\u00f3 h\u1ee3p l\u1ec7.<\/p>\n

                    9.3.2. Cho nh\u00e2n vi\u00ean b\u00ean \u0111\u00f3 (ho\u1eb7c c\u1ee7a c\u00f4ng ty li\u00ean k\u1ebft), nh\u00e2n vi\u00ean c\u1ee7a nh\u00e0 th\u1ea7u ph\u1ee5 ho\u1eb7c b\u1ea5t c\u1ee9 ng\u01b0\u1eddi n\u00e0o c\u00f3 nhi\u1ec7m v\u1ee5 ti\u1ebft l\u1ed9 th\u00f4ng tin \u0111\u00f3 v\u1edbi \u0111i\u1ec1u ki\u1ec7n l\u00e0 b\u00ean ti\u1ebft l\u1ed9 ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ti\u1ebft l\u1ed9:<\/p>\n

                    9.3.2.1 \u0110\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u1ec1 ngh\u0129a v\u1ee5 gi\u1eef b\u00ed m\u1eadt theo c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y; v\u00e0<\/p>\n

                    9.3.2.2. Tu\u00e2n th\u1ee7 c\u00e1c ngh\u0129a v\u1ee5 n\u00e0y nh\u01b0 b\u1ecb r\u00e0ng bu\u1ed9c.<\/p>\n

                    9.4. Ngh\u0129a v\u1ee5 b\u1ea3o m\u1eadt quy \u0111\u1ecbnh trong \u0111i\u1ec1u 9 n\u00e0y s\u1ebd ti\u1ebfp t\u1ee5c c\u00f3 hi\u1ec7u l\u1ef1c ngay c\u1ea3 khi ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng.<\/p>\n

                      \n
                    1. B\u1ea3o v\u1ec7 d\u1eef li\u1ec7u<\/li>\n<\/ol>\n

                      10.1. M\u1ed7i b\u00ean ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng khi th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 theo C\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y s\u1ebd lu\u00f4n tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u00f3 li\u00ean quan c\u1ee7a \u0110\u1ea1o lu\u1eadt B\u1ea3o v\u1ec7 D\u1eef li\u1ec7u<\/p>\n

                      10.2. Ch\u00fang t\u00f4i x\u00e1c nh\u1eadn r\u1eb1ng n\u1ebfu ch\u00fang t\u00f4i ph\u1ea3i x\u1eed l\u00fd d\u1eef li\u1ec7u n\u00e0o trong qu\u00e1 tr\u00ecnh cung c\u1ea5p D\u1ecbch v\u1ee5, ch\u00fang t\u00f4i s\u1ebd ch\u1ec9 th\u1ef1c hi\u1ec7n theo ch\u1ec9 d\u1eabn c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

                        \n
                      1. Ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng<\/li>\n<\/ol>\n

                        11.1. N\u1ebfu sau \u0111\u00f3 kh\u00e1ch h\u00e0ng h\u1ee7y b\u1ecf, gi\u1ea3m b\u1edbt ph\u1ea1m vi ho\u1eb7c l\u00e0m v\u00f4 hi\u1ec7u H\u1ee3p \u0111\u1ed3ng (do h\u00e0nh \u0111\u1ed9ng ho\u1eb7c thi\u1ebfu s\u00f3t c\u1ee7a kh\u00e1ch h\u00e0ng, ho\u1eb7c b\u1ea5t k\u1ef3 b\u00ean th\u1ee9 ba n\u00e0o m\u00e0 kh\u00e1ch h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o), th\u00ec v\u1eabn ph\u1ea3i thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 gi\u00e1 tr\u1ecb H\u1ee3p \u0111\u1ed3ng tr\u1eeb khi c\u00f3 tho\u1ea3 thu\u1eadn kh\u00e1c tr\u01b0\u1edbc \u0111\u00f3. B\u1ea3n g\u1ed1c cung c\u1ea5p cho ch\u00fang t\u00f4i, K\u1ebft qu\u1ea3\u00a0 do ch\u00fang t\u00f4i ho\u00e0n th\u00e0nh, theo H\u1ee3p \u0111\u1ed3ng s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p cho kh\u00e1ch h\u00e0ng khi ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng.<\/p>\n

                        11.2. Ch\u00fang t\u00f4i c\u00f3 quy\u1ec1n ch\u1ea5m d\u1ee9t ngay H\u1ee3p \u0111\u1ed3ng b\u1eb1ng c\u00e1ch g\u1eedi th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n cho kh\u00e1ch h\u00e0ng n\u1ebfu:<\/p>\n

                        11.2.1. Kh\u00e1ch h\u00e0ng vi ph\u1ea1m H\u1ee3p \u0111\u1ed3ng v\u00e0, trong tr\u01b0\u1eddng h\u1ee3p vi ph\u1ea1m c\u00f3 kh\u1ea3 n\u0103ng kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c, kh\u00e1ch h\u00e0ng kh\u00f4ng kh\u1eafc ph\u1ee5c trong v\u00f2ng 7 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n n\u00eau r\u00f5 vi ph\u1ea1m v\u00e0 y\u00eau c\u1ea7u kh\u1eafc ph\u1ee5c,<\/p>\n

                        11.2.2. Kh\u00e1ch h\u00e0ng t\u1ef1 nguy\u1ec7n th\u1ecfa thu\u1eadn v\u1edbi ch\u1ee7 n\u1ee3 ho\u1eb7c (l\u00e0 c\u00e1 nh\u00e2n ho\u1eb7c c\u00f4ng ty) b\u1ecb ph\u00e1 s\u1ea3n ho\u1eb7c (l\u00e0 c\u00f4ng ty) ph\u1ea3i th\u1ef1c hi\u1ec7n s\u1eafc l\u1ec7nh h\u00e0nh ch\u00ednh ho\u1eb7c thanh l\u00fd, ho\u1eb7c b\u00ean c\u00f3 quy\u1ec1n gi\u1eef t\u00e0i s\u1ea3n chi\u1ebfm h\u1eefu ho\u1eb7c b\u1ed5 nhi\u1ec7m ng\u01b0\u1eddi th\u1ee5 l\u00fd t\u00e0i s\u1ea3n \u0111\u1ed1i v\u1edbi t\u00e0i s\u1ea3n c\u1ee7a kh\u00e1ch h\u00e0ng, ho\u1eb7c kh\u00e1ch h\u00e0ng ng\u1eebng ho\u1eb7c c\u00f3 nguy c\u01a1 ng\u1eebng kinh doanh, ho\u1eb7c x\u1ea3y ra s\u1ef1 vi\u1ec7c t\u01b0\u01a1ng t\u1ef1 \u1edf b\u1ea5t k\u1ef3 khu v\u1ef1c n\u00e0o kh\u00e1c.<\/p>\n

                        11.2.3. Vi\u1ec7c ch\u1ea5m d\u1ee9t H\u1ee3p \u0111\u1ed3ng s\u1ebd kh\u00f4ng g\u00e2y ph\u01b0\u01a1ng h\u1ea1i cho b\u1ea5t k\u1ef3 quy\u1ec1n ho\u1eb7c bi\u1ec7n ph\u00e1p kh\u1eafc ph\u1ee5c n\u00e0o c\u00f3 th\u1ec3 \u0111\u00e3 ph\u00e1t sinh cho m\u1ed9t trong hai b\u00ean.<\/p>\n

                          \n
                        1. Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/li>\n<\/ol>\n

                          12.1. N\u1ebfu ph\u00e1t sinh tranh ch\u1ea5p gi\u1eefa c\u00e1c b\u00ean li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 do ch\u00fang t\u00f4i cung c\u1ea5p theo y\u00eau c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng, tranh ch\u1ea5p \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn T\u00f2a \u00e1n c\u00f3 th\u1ea9m quy\u1ec1n t\u1ea1i Th\u00e0nh Ph\u1ed1 H\u1ed3 Ch\u00ed Minh, Vi\u1ec7t nam<\/p>\n

                          12.2. Quy\u1ebft \u0111\u1ecbnh c\u1ee7a T\u00f2a \u00e1n s\u1ebd l\u00e0 quy\u1ebft \u0111\u1ecbnh cu\u1ed1i c\u00f9ng v\u00e0 b\u1eaft bu\u1ed9c.<\/p>\n

                          12.3. Chi ph\u00ed c\u1ee7a T\u00f2a \u00e1n s\u1ebd \u0111\u01b0\u1ee3c b\u00ean thua ki\u1ec7n ch\u1ecbu, tr\u1eeb khi T\u00f2a \u00e1n c\u00f3 ch\u1ec9 \u0111\u1ecbnh kh\u00e1c.<\/p>\n

                            \n
                          1. C\u00e1c quy \u0111\u1ecbnh kh\u00e1c<\/li>\n<\/ol>\n

                            13.1. Kh\u00f4ng b\u00ean n\u00e0o ph\u1ea3i ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1edbi b\u00ean n\u00e0o do ch\u1eadm tr\u1ec5 ho\u1eb7c kh\u00f4ng th\u1ef1c hi\u1ec7n ngh\u0129a v\u1ee5 c\u1ee7a m\u00ecnh theo H\u1ee3p \u0111\u1ed3ng ph\u00e1t sinh t\u1eeb b\u1ea5t k\u1ef3 nguy\u00ean nh\u00e2n n\u00e0o v\u01b0\u1ee3t qu\u00e1 s\u1ef1 ki\u1ec3m so\u00e1t h\u1ee3p l\u00fd c\u1ee7a b\u00ean \u0111\u00f3, bao g\u1ed3m thi\u00ean tai, h\u00e0nh \u0111\u1ed9ng c\u1ee7a ch\u00ednh ph\u1ee7, chi\u1ebfn tranh, h\u1ecfa ho\u1ea1n, l\u0169 l\u1ee5t, b\u1ea1o \u0111\u1ed9ng d\u00e2n s\u1ef1.<\/p>\n

                            13.2. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 thu\u00ea b\u1ea5t k\u1ef3 ng\u01b0\u1eddi, ho\u1eb7c c\u00f4ng ty n\u00e0o l\u00e0m \u0111\u1ed1i t\u00e1c \u0111\u1ec3 th\u1ef1c hi\u1ec7n b\u1ea5t k\u1ef3 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c ngh\u0129a v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i v\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 chuy\u1ec3n nh\u01b0\u1ee3ng b\u1ea5t k\u1ef3 ho\u1eb7c t\u1ea5t c\u1ea3 c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a ch\u00fang t\u00f4i theo H\u1ee3p \u0111\u1ed3ng.<\/p>\n

                            13.3. M\u1ecdi th\u00f4ng b\u00e1o \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n n\u00e0y ph\u1ea3i b\u1eb1ng v\u0103n b\u1ea3n v\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng th\u01b0, fax ho\u1eb7c e-mail. B\u1ea5t k\u1ef3 th\u00f4ng b\u00e1o ho\u1eb7c t\u00e0i li\u1ec7u n\u00e0o s\u1ebd \u0111\u01b0\u1ee3c coi l\u00e0 \u0111\u00e3 g\u1eedi: n\u1ebfu \u0111\u01b0\u1ee3c giao, t\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng; n\u1ebfu \u0111\u01b0\u1ee3c g\u1eedi qua b\u01b0u \u0111i\u1ec7n, 48 gi\u1edd sau khi g\u1eedi; v\u00e0 n\u1ebfu \u0111\u01b0\u1ee3c g\u1eedi b\u1eb1ng fax ho\u1eb7c e-mail t\u1ea1i th\u1eddi \u0111i\u1ec3m g\u1eedi.<\/p>\n

                            13.4. Vi\u1ec7c ch\u00fang t\u00f4i mi\u1ec5n cho kh\u00e1ch h\u00e0ng khi vi ph\u1ea1m h\u1ee3p \u0111\u1ed3ng kh\u00f4ng \u0111\u01b0\u1ee3c xem l\u00e0 s\u1ebd mi\u1ec5n cho vi ph\u1ea1m ti\u1ebfp theo c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n

                            13.5. N\u1ebfu b\u1ea5t k\u1ef3 quy \u0111\u1ecbnh n\u00e0o trong c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n n\u00e0y tr\u1edf n\u00ean kh\u00f4ng h\u1ee3p l\u1ec7 ho\u1eb7c kh\u00f4ng th\u1ec3 thi h\u00e0nh \u0111\u01b0\u1ee3c, quy \u0111\u1ecbnh \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c t\u00e1ch kh\u1ecfi c\u00e1c quy \u0111\u1ecbnh c\u00f2n l\u1ea1i c\u1ee7a \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n \u0111\u1ec3 c\u00e1c quy \u0111\u1ecbnh kh\u00e1c c\u1ee7a \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n v\u1eabn c\u00f3 hi\u1ec7u l\u1ef1c, c\u00f3 th\u1ec3 thi h\u00e0nh v\u00e0 kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/p>\n

                            C\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n n\u00e0y c\u00f3 th\u1ec3 thay \u0111\u1ed5i m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng b\u00e1o tr\u01b0\u1edbc b\u1eb1ng v\u0103n b\u1ea3n.<\/em><\/div><\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

                            [vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8715","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/pages\/8715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/comments?post=8715"}],"version-history":[{"count":4,"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/pages\/8715\/revisions"}],"predecessor-version":[{"id":28773,"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/pages\/8715\/revisions\/28773"}],"wp:attachment":[{"href":"https:\/\/www.colaw.legal\/vi\/wp-json\/wp\/v2\/media?parent=8715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}